Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to DRIVE DYNAMICS SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the DRIVE DYNAMICS SDN. BHD., accessible from drivedynamics.xyz
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Shipping Coverage
We currently provide shipping within Malaysia only.
We do not offer international shipping at this time. Orders with delivery addresses outside Malaysia will not be accepted or processed.
Shipping Fees
All Orders placed through our Service are eligible for free shipping within Malaysia.
There are no delivery charges, hidden fees, or additional logistics costs applied to Your Order.
Processing Time
All Orders are processed within a reasonable timeframe after payment confirmation.
Orders are typically prepared and dispatched within 1–3 business days, subject to stock availability and operational conditions.
Orders are not processed, shipped, or delivered on public holidays or non-working days.
Delivery Time
Estimated delivery time for all Orders is within 7 days from the date of shipment.
Please note that delivery timelines are estimates and may vary due to factors such as:
- Courier service delays
- Weather conditions
- High order volumes
- Remote or rural delivery locations
No Express or Overnight Shipping
We currently do not offer express, same-day, or overnight delivery services.
All shipments follow our standard delivery timeline of up to 7 days.
Shipment Confirmation
Once Your Order has been shipped, You may receive a shipment confirmation via email or phone (if applicable), including relevant delivery details.
Delivery Attempts
Our logistics partners will attempt delivery to the address provided during checkout.
If delivery fails due to:
- Incorrect or incomplete address
- Recipient unavailability
- Refusal to accept delivery
The Order may be returned to Us. Re-delivery may be arranged at Our discretion.
Risk of Loss and Damage
All Goods remain Our responsibility until they are successfully delivered to You.
Once delivery is completed, risk of loss or damage transfers to You.
If You receive damaged Goods, please contact Us promptly for assistance.
Incorrect Shipping Information
You are responsible for providing accurate and complete shipping details.
We are not liable for delays or failed deliveries caused by incorrect or incomplete information provided by You.
Order Tracking
Tracking availability depends on the courier service used.
Where applicable, tracking details will be provided after shipment confirmation.
Delays and Force Majeure
The Company shall not be held liable for delays caused by circumstances beyond Our control, including but not limited to:
- Natural disasters
- Government restrictions
- Logistics disruptions
- Public holidays
Changes to This Shipping Policy
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
Governing Law
This Shipping Policy shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
Contact Us
If You have any questions about this Shipping Policy, You can contact us:
- Email: drive_dynamic@outlook.com
- Phone: 011-1326 8952
- Address: SUITE 33-01, 33RF FLOOR, MENARA KECK SENG 203, JALAN BUKIT BINTANG, 55100 KUALA LUMPUR W.P. KUALA LUMPUR